End of Project Report

Sustainable Sunderland End of Programme Report



The history of Sustainable Sunderland can be divided into four phases:

Expressing Interest, developing a bid, building the partnership; and delivering the programme.

Expressing interest

In December, 2011, Voluntary and Community Action Sunderland (VCAS) and Sunderland City Council (SCC) organised a meeting to discuss the Big Lottery Fund’s new programme, Communities Living Sustainably.  Several meetings later, it was agreed that a bid would be submitted and a new partnership set up.  Sunderland Black and Minority Ethnic Network’s (SBMEN) offer to lead the programme was accepted and an expression of interest was sent before the deadline (31st January, 2012).  The organisations involved in this stage were: Age UK Sunderland (AUKS), Gentoo, Groundwork North East & Cumbria (GNE&C), International Community Organisation of Sunderland (ICOS), EDF Energy, Sunderland City Council (SCC), Sustainable Enterprise Strategies (SES), University of Sunderland and Voluntary and Community Action Sunderland (VCAS).

A key element of Sunderland’s bid was its focus on fuel poverty and the strength of money and energy saving as a way of engaging local people.  The four wards worked in showed high levels of fuel poverty.


Developing a bid

In February 2012, ‘Sunderland: Sustaining Our Communities’, as the programme was then named, became one of the final thirty groups in England that received a development grant to work on their application.  There were regular meetings of the group developing the bid which was submitted by 26th June 2012.  The proposed partners at that time included AUKS, Gentoo, GNE&C, ICOS, EDF Energy, SCC, SES, and VCAS.

The Big Lottery Fund established a Learning Partnership, led by Groundwork UK.  The members of the Learning Partnership are: The Building Research Establishment, The Energy Savings Trust, The Federation of City Farms and Community Gardens and the New Economics Foundation.  Each of the bidding groups was provided with An ‘Enabler’ from the Learning Partnership who gave technical support and led the partnership through the process of bid writing.

Building a partnership

After the Big Lottery Fund approved Sunderland’s proposals in August 2012, work started on formalising the partnership.  Unfortunately, EDF Energy were not able to remain in the partnership and KNW agreed to become a partner in the programme after seeing the links between their retrofitting work and Sunderland’s programme.  Sadly, KNW ceased trading in March 2015.  The University of Sunderland did not continue in the partnership.

Throughout the process of bidding for funds and after the Big Lottery Fund notified the group of its success in August 2012 and more detailed work started to pull together the legally binding partnership agreement.  Ward Hadaway provided legal advice on Sunderland’s Partnership Agreement.  Again, Sunderland City Council has provided strong logistical and practical support.  SCC runs two key strategic groups (the Carbon Management Group and the Affordable Warmth Group) which will be key to the future direction of Sustainable Sunderland.  The list of partner representatives and their deputies is attached as Appendix 1.


Delivering the programme

The programme got off to a slow but steady start, with VCAS developing their element of working with the voluntary and community sector in January 2013.  By the end of April, 2013, the remaining partners had recruited staff and were preparing to deliver the programme.

There were challenges in being clear about the outcomes and SBMEN set up the monitoring process required for smooth reporting to BIG.

Throughout the programme, the diversity of the partnership with the variety of perspectives and approaches it entailed, proved to be both a challenge and a strength.


Communities Living Sustainably

Communities Living Sustainably (CLS) was a new ‘test and learn’ funding programme for England set up by the Big Lottery Fund.  The programme would provide investment up to £1 million for a 3 – 5 year programme that served an area with more than 10,000 people.

The Big Lottery Fund (BIG) wanted to see communities making the following changes:

1.      Communities are better prepared for and environmental challenges and longer term environmental change and understand the improvements they can make to live more sustainably

2.      Vulnerable people affected by the impacts of climate change are able to make greener choices to help improve their quality of life

3.      Communities maximise the use of their assets and resources to create new economic opportunities and live more sustainably by, for example, using the skills and knowledge of individuals within their community to create green social enterprises and jobs

4.      Communities have a greater understanding of and more opportunities to use natural resources more efficiently


Sustainable Sunderland’s outcomes

In Sunderland the partnership agreed the following outcomes to meet the Big Lottery Fund’s requirements:

1.      An increased awareness and understanding of climate change and temperature variations amongst residents, community groups and businesses leads to actions being developed that promote behaviour change to minimise the impact of climate change on people in Hendon, Millfield, Pallion and Southwick

2.      There is a reduction in the impact of climate change and temperature variations on residents’ lives, and their fuel and heating bills, because of changed behaviour and the increased use of energy efficiency measures

3.      People in the local area make use of the opportunities for new businesses and jobs that arise from the impact of climate change and temperature variations

4.      The increased understanding of the idea of ‘One Planet Living’[1] in Hendon, Millfield, Pallion and Southwick supports changes in behaviour that help residents, businesses and community organisations to save money and mitigate the impact of climate change and temperature variations.


Multisector partnership

An important feature of the CLS programme was the requirement of a partnership across private, voluntary and statutory sectors.

In the North East, Greening Wingrove, Scotswood Natural Community Gardens and One Planet Middlesbrough were also involved in the challenge to gain support from the Big Lottery Fund.  Ultimately, the successful partnerships were:

·         Cumbria (Sustain Eden),

·         Dorset (Communities Living Sustainably in Dorset).

·         Hull (Green Prosperity),

·         Liverpool (L8 Living Sustainably),

·         London (Manor House PACT – Prepare, Adapt, Connect, Thrive)

·         Market Harborough (Sustainable Harborough),

·         Middlesbrough (One Planet Middlesbrough – Creating Sustainable Communities),

·         Newcastle (WEA Greening Wingrove),

·         Salford (Irwell Valley Sustainable Communities Project),

·         Sheppey (Sustainable Sheppey), and

·         Wythenshawe (Real Food Wythenshawe)

The Building Research Establishment developed the Community Assessment Tool (CAT) that was used by all partnerships during their programme development, midway through delivery and at the end of their projects.  Sustainable Sunderland’s responses to the CAT analysis are available on the website (www.sustainablesunderland.org.uk).

The Sustainable Sunderland Partnership

Age UK Sunderland

Age UK Sunderland’s aim is to promote the wellbeing of older people in the City of Sunderland, Improve quality of life and maintain independence.

We have worked with over 50 clients monitoring their behaviours and suggesting changes to make them more energy saving savvy.

Throughout the life of the Sustainable Sunderland Programme we have worked throughout the four wards holding events, workshops and educating the residents in the 10 principles of One Planet Living  (Appendix 2).  There was also a Garden Swap project providing volunteers to work on gardens that beneficiaries couldn’t manage any longer.

Interventions and activities included:

One-to-one client contact and group support offering advice and information e.g. helping to change an energy provider, apply for grants e.g. EoN fund, change behaviour, such recycling and improving energy efficiency.


The Garden Swap scheme has worked really well as we have had three volunteer gardeners working on three different gardens.  The changes have been fantastic and good relationships have been built between the beneficiary and the volunteer gardeners.  The partnership between the Sustainable Sunderland Officer (CLS funded) and the Warm Homes and later the Warm & Healthy Homes initiatives led to joint client visits.  As a result, several of the residents in the four wards have benefitted from such things as replacement boilers and, during the winter, access to free lifestyle services and Active Age classes.  We have worked tirelessly with our Information and Advice team to ensure everyone we visit has a benefit check which has often resulted in thousands of pounds worth of benefits being awarded such as Attendance Allowance and Pension Credits.  We worked closely with the residents of Lord Gort Close over a period of time where we went in and discussed the principles of One Planet Living, played Energy Bingo and gave away prizes such as Eco Kettles.  We then followed up initial events with visits to many of the residents and completed the Energy questionnaires.


We have learnt through working in partnership that every small action can lead to an overall larger impact to people making environmental changes.  The Sustainable Sunderland project has benefited from funding over a number of years which has given time to highlight and profile the partnership and initiative. In the four wards we were able us to build and strengthen relationships with partner organisations and local residents. This has allowed us, in some instances, to signpost to other initiatives that have been able to provide further help and support.

Case studies

The X Family is a Bengali family which consists of Elderly Grandparents, Parents and 6 small children, the Grandparents are in poor health and the children (aged 2 to 11) all suffer from Asthma. The house is large and very cold. They benefited from a new boiler being installed last year through the Affordable Warmth Scheme. The boiler is A rated and more economical, however the radiators were old and inadequately sized for the property, they had no thermostats on and when on they were very hot but too small to make a difference to the property.  The Family rely on the Grandparents State Pension and the Fathers minimum wage part time income and tax credits to get by.

We visited the family and discussed the possibilities of replacing the radiators for new convector radiators with thermostatic controls, we asked 2 gas safe registered engineers to give quotes and too see whether replacing would make a difference to the temperature in the property.  We also discussed the benefits of the Sustainable Sunderland Project as they live in the Hendon area, we advised that they could benefit from draught proofing and radiator foils all of which will assist in making the property warmer.

We installed 12 new convector radiators to the property all of which can be thermostatically controlled. They have also benefited from having radiator foils installed and the property has been draught proofed. We have also referred for a Benefit Check as the Grandparents may be entitled to Attendance Allowance which would increase their income by over £80.00 per week.

The family advise that they are delighted with the new radiators and the property is much warmer. They advised that although it has only been a short time they feel that their health has improved by being warmer.  It has stopped them from feeling stressed as they did worry about how they would replace the radiators. They are extremely grateful for the help they have received from Age UK Sunderland and the Winter Monies Funding.


Mr X is a 85 year old man who lives alone in a terraced cottage in Millfield. He has many health problems including Heart Conditions and Arthritis.

Mr X had a boiler that was installed through Warmfront many years ago. He had had a few repairs done but it repeatedly broke down costing him money to repair that he didn’t have. The property was very draughty and in need of repair. The boiler hadn’t been serviced for many years. Mr X wasn’t able to use the boiler efficiently so he had higher than average heating bills.

We did an Energy Visit with Mr X which was generated by a leaflet drop we discussed how making small changes could save him money on things like his energy bills and water bills. We discussed One Planet Living and gave Mr X the literature; he advised it wasn’t something he had thought about and was really interested in learning more.  We arranged for Groundwork to look at radiator foils and draught proofing. We were also able to replace his boiler with funds that we had from the CCG through our Winter Monies Project. We also tried to engage Mr X in some of the courses we had running free throughout the project which were designed to promote good health and wellbeing.

Mr X’s son advises that they are delighted with the assistance they received from Age UK Sunderland and the Sustainable Sunderland Project.

“The people who visited were so friendly and professional they made dad feel really at ease.  We never realised that things like having a water meter installed would save as much money we are absolutely going to look into that.”

Joint working – Pictured left to right, Janine Swinburne and Fred Elrick of Age UK Sunderland, Maureen Fildes of National Energy Action and  Daniel Krzyszczak of ICOS (Sustainable BME Communities Project Coordinator (job-share))















The Group aims to make society a better place to live and to make a real difference to allow people to focus on what is important in their life, and live their lives to the maximum of their own potential. Our mission is to generate wealth by improving the lives of our customers and re-invest it through passionate people to create a climate for personal and collective opportunity.

We are a profit-for-purpose organisation that reinvests the surplus we make through our commercial divisions directly back into the communities in which we most affect. The Gentoo Group is made up of various divisions which include a Registered Provider of Social Housing that is responsible for delivering core housing management services and maintenance to approximately 70,000 customers in 29,200 homes. These homes generate around 180,000 tonnes of CO2 per annum with associated fuel costs of around £30m. That’s why alleviating fuel poverty and helping our customers to live more sustainably is at the heart of our agenda. We call this being more ‘planet smart’ in our day-to-day lives.

Our approach to people, planet and property addresses all aspects of life and society and we are starting to see a positive change in the lives of people who come into contact with us. Success and achievement is never down to the actions of just one person, as a group we are constantly looking at creative and innovative ways to transform people’s lives.


·         Engaging with 1000+ residents on energy efficiency

·         Delivering energy saving measures to over 200 customers

·         Saving on average £123 per year for customers who undertook a fuel bill switch

·         Education and awareness raising amongst staff


·         Recording and monitoring behaviour change is a challenge

·         Partnership working has many challenges and benefits

·         How to engage with our customers around energy efficiency/ help to identify pinch points around fuel debt and damp/ condensation enquiries

·         Residents have limited understanding or interaction with climate change

·         Children and schools are very engaged and willing to learn

Case studies

Mr W

I have visited the above customer today who has been very poorly since July.  He is 57 years old and almost died with pneumonia and had a serious fall; he has been in and out of hospital ever since.  As a result, he hasn’t been paying his gas and electric.  He states that he cannot get out of the house and he does not have a house phone to be able to contact them to change payment methods.  He showed me two letters advising he was about to get cut off and was concerned about being cold given his condition with pneumonia.  I his suppliers when I got back to the office and explained the situation.  They are going to contact him to arrange the supply to be kept on and, at his request, install a prepayment meter to start paying the debt off.  He owes £919.59 gas and £155.67 electric.

Artwork produced by children at a Gentoo outreach session





Gentoo staff at a public engagement event















Groundwork North East & Cumbria

Groundwork works in partnership across the North East and Cumbria to deliver sustainable change in our communities of most need.  We work to three strategic programmes to do the following:

·         Improve Peoples Prospects by increasing the confidence, skills, wellbeing and employability of those furthest removed from the labour market in particular young people

·         Create Better Places by helping people work together to make their surroundings greener, safer and healthier and get involved in the way decisions are made about services in their area.

·         Promote Greener Living and Working by helping people and businesses learn more about their environmental impact and act responsibly to reduce natural resource use and improve their health.

Groundwork is a partnership organisation that continually engages local stakeholders.  With a multi-disciplinary team of 180 staff based at twenty offices across the region we have the coverage and networks to deliver high quality, creative solutions to problems in local communities.  Groundwork joins things up, innovates and supports those in most need.


Several things have worked well and others have been much more challenging.

From a slow start the Green Doctors programme has been a great success. It took a while to get it widely recognised and generate referrals but when we established the programme in local communities and started working effectively with other partners to agree referral pathways it quickly changed.

I put success down to a few things. The CLS programme generally took a while to generate sufficient profile to engender engagement from the community. When all partners were clear about their briefs and confidently promoting and delivering their projects, they were welcomed more in their host communities and referred into. As the programme progressed there was increased word of mouth promotion and inter partner referrals.

The Green Doctors project works well because it gives people time. It sits down with people, takes them through a diagnostic tool, discusses barriers and concerns and offers practical help and straightforward solutions. It’s the time invested in people rather than expensive physical fixes where the value and success lies.

Green Doctors has also worked well in offering ongoing help to participants via referrals to other partners and to partners outside of the core CLS partnership. Whilst delivering visits we were often privy to discussions about issues that were outwith the scope of our work and experience but, that we were able to refer to other CLS partners or wider Groundwork partners. In this way we were able to support participants with fuel poverty but also wider health support, housing advice or benefits advice. Although this wider wraparound support wasn’t a programme aim it was useful and valued by many participants.

The GreenStart programme was eventually successful. The initial plan to deliver a smaller number of 6 week courses was very soon to be found to be challenging. In the small targeted wards there were relatively few organisations who were able to partner effectively on a programme of this length. Participants would engage sporadically but neither the numbers nor continuity of attendance. This was frustrating for the team who greatly valued the known benefits of the GreenStart and wanted the focus on early years and families to stay in the CLS programme. Eager to test and learns we started looking more widely for participants and broadened out our discussions to schools, day care and early years settings working with partners on smaller projects that they wanted to investigate. This proved to be altogether more rewarding than looking for prescribed 6 week programmes.

There were also challenges that we learned from, but didn’t overcome.  Our Environmental Business Service (EBS) programme was successful for the first two years but in the third year, despite herculean efforts, we found it very difficult to recruit new participants.  The reasons are many and varied but a key one was the proliferation of very small businesses in the targeted areas who were operating on tiny margins and didn’t feel that the environment was an issue for them.  Their focus was almost entirely keeping themselves afloat in a very testing financial environment.  Coupled with staff departures, we felt that this work stream couldn’t be rescued and we looked instead at increasing the number of young adults being engaged in the programme.  This change in emphasis from business to teenager engagement started well with successful work with NCS (National Citizens Service) groups in the City, but fell victim to a late start and further staff changes at Groundwork.


A few things spring to mind. Some are new and others we had awareness from other areas and programmes. In no particular order

·         Free things aren’t always welcomed or valued. Free Green Doctor Visits or business support was often treated with suspicion and overcoming that barrier wasn’t always easy.

·         There’s a big difference between wanting to do something and doing it. Businesses want to engage with environmental issues but they aren’t always top, or anywhere near the top, of their priority list. This was a huge issue for smaller organisations whose tiny margins prevented them from getting involved in our CLS activity.

·         Face to face works! When you have time to listen to people and support them on a one to one basis you feel like you can genuinely support them and affect change. This goes for all the projects we delivered under CLS but particularly the dedicated support we delivered under the Green Doctors programme.

·         Continuity in staff teams both in Groundwork and other CLS partners was an important factor in successful delivery. Several of our key partners went through ongoing staff issues due to restructure and departures and this always impacted heavily on delivery.

·         One thing that we knew keenly was that people are interested in their environment but they often need a lot of support to feel confident in changing behaviours and getting involved. CLS offered a beneficial time period to start this and, the test and learn ethos was great in encouraging experimentation, but more time and resources are needed to create sustainable change.

·         Volunteering is, and always, will be a huge challenge.  It’s difficult and very time consuming to stimulate and even harder to maintain.

Case studies

S, Hendon

S rents a property in Hendon. She is a young mother and has dyslexia. She finds it difficult to use comparison websites so feels that puts her at a disadvantage when it comes to getting cheap energy bills. With that in mind, she was very interested about getting involved with the Green Doctors programme and has benefitted a great deal from our visit.

S’ property was quite cold, even the smaller rooms took a long time to heat up. She had a child under 5 at the time we visited, which made it even more important to install some energy saving measures.

We provided radiator panels for the radiators on external walls and in the smaller rooms; which has meant they heat up much quicker.

“Because I’m dyslexic I tend to scramble words a bit so it’s hard to read websites with lots of writing, or leaflets with loads of text. The only thing I would say was that the advice leaflet about One Planet Living and the sheet with useful numbers on was difficult for me to read. Maybe you could use large symbols or pictures rather than lots of information”.

“The visit was a very pleasant experience from very lovely people who you could tell just wanted to help me save money and energy. The radiator panels have really helped to heat my home much faster. I’m very grateful for the visit”.

J, Hendon

J is over 65 and lives alone but leads a fairly active life. She volunteers at the local library and attends a knitting group twice a week. She also goes shopping on a regular basis, but other than these activities she is based at home.  J lives alone in the house.

J felt that her house was particularly cold as it is not south facing so doesn’t get much sunlight through the windows or heat through the walls. J didn’t have any fuel debts when we visited, and still doesn’t, but she does have a pre-pay meter for her gas and electricity supplies. She finds this situation manageable but recognises that the pre pay options are placed at a higher rate tariff than direct debit.

There were some draughts and particularly cold floors throughout the house. The bedroom was the coldest; it is also the biggest room so it was difficult to keep it warm.

When asked whether the project has made a difference, J stated: “Yes definitely, the green doctor showed me how to use the water meter properly and told me the floors would be warmer with carpet. They also installed draught proofing and radiator panels which have been really good at keeping the rooms warm”.

As a result of the advice provided.

·         J turns the water and heating temperature down to 20 degrees to save money

·         J has had carpet installed to replace laminate flooring. As a result of this advice the house is much warmer.

“It was a very interesting experience. I learnt a lot through the visit. I found out about the radiator panels which have made a big difference to me. I am also much more comfortable in my home and your advice has really helped that happen”.

A, Millfield

A is retired and has bad arthritis. Her mobility is limited, and it also means she needs the heating on a lot throughout the year when she is in the property

A felt that her house was quite cold and draughty.  A also felt that her age and arthritis meant that she felt the cold more.  A had been receiving support from Age UK when we first met her, and wanted to see if we could offer her any advice about how to keep the property warm.

A had been paying very expensive quarterly energy bills of around £260.00 per quarter.

·         Radiator panels fitted

·         Draught excluding measures installed

·         Low energy light bulbs fitted

“The Green doctors were really good. They were able to give me some useful tips but I’m not sure it has made a massive difference to my bills. I have to keep the heating on because I hate being cold and that just costs money, can’t stop that happening!”

“I’m definitely more conscious of saving electricity now. I turn the lights off all the time!”

“It would have been good to get more advice and signposting about solar panels. I think they would really help me to reduce the cost of my bills.”

W, Hendon

W lives alone in a bungalow. When we first met W, he struggled getting around on his own.  When we spoke to him again this year, we found out that he has been having some health problems.  He has recently had a heart attack, and suffers from angina.  He has been in and out of hospital for several months and now has carers coming to support him with groceries and daily tasks.

When we first visited W, his home had single glazing windows.  He also had a very old boiler.  There were no issues with the boiler however, it functioned well and W was happy with how to use it.

There was a gas fire in the property which W used infrequently.

W stated that there were draughts from the front door, kitchen door and windows, and he often sat inside the house with a coat on.

When we spoke to him recently, W mentioned the radiator panels and said they had made his bungalow a lot warmer. He also said there are no draughts anymore which has been “a godsend”.

“The bungalow is a lot warmer now than it was.  It’s not draughty now so I’m much more comfortable.”


Charlie Goulty (Project Assistant) and Andrea Baxter of Groundwork North East and Cumbria

Charlie Goulty fitting reflective radiator foil

The Groundwork North East and Cumbria Green Doctor Kit

















International Community Organisation of Sunderland (ICOS)

ICOS works towards better quality of life of Black and minority ethnic (BME) people in the area, as well as to improve social cohesion.

We are especially effective at engaging recent migrants who lack networks of support and access to information.  We mostly work towards better social and economic inclusion of the above group.

ICOS has taken an active part in developing what was to become the Sustainable Sunderland Programme from its early stages.  We have also worked to ensure its future sustainability, viability and legacy.

Within the programme, ICOS delivered interventions to include BME people within the sustainability agenda – to enable them to reduce their negative impact on the environment, whist supporting them to save money on environmental goods/services (e.g. utilities).

Interventions and activities included:

– One-to-one and group support and advice- e.g. helping to change an energy provider, apply for grants (e.g. EoN fund), change behaviour (e.g. in the areas of recycling and energy efficiency. Solving problems with utility providers.

– BME engagement events, including family activities, innovative sessions (e.g. upcycling workshops, Green ESOL sessions), community clean-ups.

– The environmental (multilingual) quarterly newsletter

– Volunteering (e.g. on clean-ups, event volunteering, project support)

– Our Sustainable Sunderland work also involved acting as an intermediary to other partners and supporting new / future activities.


– Inspiring change – as a result of the project, we have created a pool of individuals who are genuinely interested in environmental issues in the city

– Legacy/long term change- we have been effective at connecting individuals with opportunities in the field of environment, resulting in long term volunteering and environmental businesses (two BME participants have since started environmental businesses, another BME individual had also explored it, although had to postpone such plans for personal reasons)

– Volunteering has worked well

– Individual advice has helped clients to solve problems with providers/utility companies


·         Behavioural change is closely related to volunteering-actually doing something helps individuals to change their behaviour and take positive action

·         Often, other problems have to be solved before an individual can make long term changes. This especially applies to those in difficult circumstances, e.g. Asylum Seekers awaiting immigration decisions

·         Many BME people do not feel they can have the control over who supplies their energy- e.g. because they rely on experiences from their home countries. This applies especially to those who have limited English language skills

·         Language barriers remain an important factor that multiplies disadvantage and prevents individuals from accessing support

·         Many BME migrants have useful environmental skills (e.g. in farming, repairing and upcycling), which can be utilised in their new country

·         Programmes and projects should be equally accessible to communities of identity, interest and geography / “place”.


Case studies

“I am a young, ambitious, committed and energetic person; so despite many home duties I decided to take part in the project: “Sustainable Sunderland” run by ICOS. As a mother of 2.5 year old boy I wanted to learn more about environmental protection. This is important especially at present when so much is said about the environment, and so little done. I’ve lived in Sunderland since 2007 and I work on part-time currently.

I’ve been interested in environmental issues for a long time, but only thanks to the project “Sustainable Sunderland” I could use in practice many ideas, such as how to make savings in gas and electricity consumption.  To achieve the goal I decided to [change from a] prepayment meter.

An additional benefit is smaller bills.  I have also learned how to convert unnecessary things to useful ideas while maintaining environmental protection.  One of ideas is using socks to create toys for children.  This is two-in-one: upcycling and creative work. What is also important, my son has tested this idea in practice and he does not part with a bear made this way.  What is very important, supporting me in my actions ICOS gave me a device for measuring the temperature and humidity.  Thanks to this I was able to adjust the temperature in the house in a much easier way, which resulted in lower bills. I participated in green ESOL classes.  These were not traditional courses in a foreign language, because we calculated our carbon foot print, for example: what I needed to learns was new words related to environmental protection. But it is not all. I know what to do now – and do it – to cut down amounts of carbon dioxide CO2 emission to air. At the moment, I try to buy local products as often as possible; I’ve also started to grow vegetables. I use only natural products in the process of growing it nice and healthy. Thanks to dishes cooked this way I feel healthier, stronger and I have more positive energy

Three years of participation in “Sustainable Sunderland” conducted by ICOS gave me a lot.  Previously, my knowledge mainly concerned the information related to ozone.  I try not to use too much or not at all spray deodorant, spray perfume or hair sprays.  I did not know that I can also have an impact on the environment through recycling, upcycling and cultivation of vegetables.  It was important for me to see the effects of the activities of the organisation and, in this case, I was not disappointed.  On the Facebook group (https://www.facebook.com/groups/471242699630639/ (ICOS Green)) you can see, for example, how to use unneeded items remaining in harmony with the environment.  Many people placed there already finished projects, which proves ICOS’s actions.

At the moment, after three years of participation in the project “Sustainable Sunderland”, I can say that I do not imagine a different, less green life … and I’m going to educate it other people and the very first person who I have started with is my 2.5 year old son.”

Additional information that you would like to be considered for inclusion

CLS funding has also helped ICOS to leverage about £15 000 in funding from the local authority and the Northern Powergrid Fund at the Tyne & Wear and Northumberland Community Foundation, enabling us to help more beneficiaries.


Michal Chantkowski (Sustainable BME Communities Project Coordinator (job-share)) at the ICOS Environmental Showcase, City Space, Sunderland University 7th March 2014









African Drummers, City Space Sunderland University 7th March 2014









ICOS Environmental Showcase, City Space, Sunderland University 7th March 2014





















Sunderland Black and Minority Ethnic Network Limited (SBMEN)

SBMEN is a specialist infrastructure organisation which works across a range of BME communities providing support to individuals and groups to meet their needs and aims; and has engaged communities to look at models to reduce smoking levels.  It has supported Young Asian Voices, the Sunderland Bangladesh International Centre, International Communities of Sunderland and a range of BME business by giving support, advice and guidance on issues such as project planning, funding sources and governance.  SBMEN has developed training programmes for BME communities in partnership with VCAS and seeks to establish a consortium of BME voluntary groups with the capacity to meet communities’ mutually identified needs for support on a variety of topics, including social care and access to employment and business development.

SBMEN has been active in the Sunderland Community Network in partnership with Age UK Sunderland, SES, the Volunteer Centre, Sunderland Voluntary Sector Youth Forum and others to represent the views of city-wide voluntary and community organisations.


A key highlight for SBMEN is to have successfully taken on the lead role for such a major partnership project.  During the Expression of Interest phase of the Communities Living Sustainably programme, the Network offered to lead the process.  The success in being one of the final thirty groups to receive development funding support to prepare a bid was a great boost for the partnership, which at the time was called ‘Sunderland: Sustaining Our Communities’.  An additional highpoint must be calling the project Sustainable Sunderland.

Four successful launch events were held at the end of Summer 2013 to promote the programme.

All of Sustainable Sunderland’s partners taking part in the promotional activity held in the Bridges Shopping Centre during Warm Homes Week in January, 2014.

SBMEN worked with four students from Sunderland University: three were students on the MSc Environment, Health and Safety course and the other from the MSc Marketing course.

Over-achieving on seven out of the ten output indicators is a high point for SBMEN.  (See the tables at Appendix 3 shows the outcomes and target outputs.  Appendix 4 shows achievements up to July 2016.)

Based on those figures to July 2016 the partnership achieved the following:

·         doubled the number of people who benefited from information, advice and support it provided

·         increased by nearly 50% the number of volunteers that were worked with

·         supported 56 people into business, well above the target of 35

·         nearly doubled the number of people taking part in business development sessions

·         more than doubled the number of people taking part in energy efficiency sessions

·         met its target of supporting 250 Black and minority ethnic residents

Establishing Grow Sunderland Community Interest Company as an ongoing legacy project of Sustainable Sunderland.  This development has also led to the emergence of a Transition Sunderland group that is identifying its own way forward.  In supporting the development of GS, SBMEN also made contact with a number of allotments and found that


There are many lessons for an organisation like SBMEN in managing a programme of this size.

The process of developing the output indicators to support the four outcomes was a difficult and collective process.  On Output indicator 1, (1000 people have taken part in volunteer led work and who have considered behaviour change) the key lesson is to start work at the earliest opportunity on the work do recruit and develop volunteers.  This output was partially met 426 people of the planned 1,000 (43%) by the end of July 2016.

The Theory of Change approach implies a greater degree of consideration at the outset of the programme.

There is a lot of activity of environmentally related issues in Sunderland, particularly growing on allotments.

Some partners worked better together than others, and stronger referral system will be needed for any similar programme in the future.
Case studies

Grow Sunderland

Grow Sunderland (GS) was established by a group of individuals and emerging businesses (for example, Incredible Mackem Organic Gardeners and the Sunshine Food Coop) with the direct support of Sustainable Sunderland.  The project based at St Peter’s Church in Jarrow, A Space 2 Grow, provided essential support to Grow Sunderland with advice and information on their development of the site.

GS aims to be a network of people interested in growing, green space and food in the city working from a permaculture perspective[2].  There are plans for a meanwhile showcase project on the Vaux Brewery site.  This will provide a way of encouraging visitors to get involved in growing, run training sessions and signpost people to other groups across the city.

Grow Sunderland has held successful networking events at CHANCE (October Fest 2015) and a Spring Fest, in partners ship with A Space 2 Grow, in March 2016.  Further events are planned for later in autumn 2016.

Work on GS led to meetings with The Tunstall Allotments Association, The Fulwell Women’s Institute community allotment and Eco Logik, which is producing its own honey.

SBMEN worked in partnership with Sunderland City Council and other Sustainable Sunderland partners (ICOS and VCAS) to develop 18 new project proposals for inclusion in European Low Carbon and Climate Change funding bids

During the programme’s final year, SBMEN also worked with WEA Green Branch to support community building energy audits for four organisations making use of the Berwick Wind Turbine community fund.  This work should help to strengthen a city-wide community buildings network and help with the future of Sustainable Sunderland.

Sunderland City Council

Sunderland City Council were an essential part of the establishment of the Sustainable Sunderland partnership.  Council officers took part in pulling the initial groups together and provided logistical support in writing the bid.  Without their support the project was less likely to be successful.

Council participation in the BRE Climate Change workshop in February 2016: a variety of staff members and an elected member took part in the discussions which looked at the climate change vulnerabilities in the target wards.

The Council’s Carbon Management Group and the Affordable Warmth Working Group provided valuable opportunities for networking and information sharing with a range of organisations outside of the partnership.

Case studies

Development work is continuing on the possibility of developing a community reuse project linked to the WARPit site.  It has drawn in a range of organisations concerned with education, art and recycling.
Additional information that you would like to be considered for inclusion


Sustainable Enterprise Strategies (SES)

SES has supported local residents and encouraged them to improve their lives by giving them the knowledge and skills needed to start their own businesses.  All of the businesses supported have taken on board the principles of energy efficiency and recycling and have been supported during their period.

There is a debate in the world of business about what a ‘green business’ is.  SES believes that all businesses can potentially be green because of the way that they set up their systems.



·         SES exceeded its target of establishing 35 green businesses by helping 56 people into business

·         194 people participated in business development sessions; well above the target of 100

Case studies

Anne Knapp – Annie’s Pets

Anne, 49, is a resident of Pallion, and has been a pet lover all of her life.  She has owned a menagerie of animals, including budgerigars, dogs, hamsters and fish.

As a pet lover, Anne understood how difficult it can be to go to work or take a holiday and leave your pets behind.  She understood how you constantly miss them and worry about their welfare.

She looked to set up a business that could provide customers with peace of mind, knowing that their pet is being cared for by a professional, reliable, experienced and loving pet sitter.

Through the Sustainable Sunderland programme, SES worked with Anne to produce a business plan and develop a marketing strategy to promote her business, Annie’s Pets, successfully.  Networking opportunities were identified, and funding opportunities sourced.  The business was started with the help of the NEA (New Enterprise Allowance), a DWP scheme offering an allowance to entrepreneurs in their first 26 weeks of trading.  Anne has continued to receive mentoring support and advice from SES and has developed extensive networks through Communities Living Sustainably.

Anne balances the business with her work as a Carer, and has received glowing reviews already.  Receiving help with benefits, tax credits and business regulations has been invaluable to Anne.  She has worked with her advisor, Chris Walker, for nearly two years.

“Our goal at Annie`s Pets is to provide customers with peace of mind, knowing that their pets are being cared for by a professional, reliable, experienced and loving pet sitter. I provide the highest quality of in-home pet care and companionship for all creatures; that is what I aim to achieve.

I wouldn’t be able to achieve this if it wasn’t for the help that I’ve received from Chris and Sustainable Sunderland.  Whenever I’ve needed reassurance, he’s been there, whenever I’ve had a question, he’s been able to answer it.  I can’t thank the programme enough.”


Anne promotes the business primarily through her Facebook page (Annie’s Pets).  She can be contacted by telephone 07955 441209 or by personal email anneknapp@outlook.com.

Pamela Hanson – The Dirty Vegans

Pamela is a leading DJ from the area who had been considering self-employment for some time.  Pamela had always felt passionately about working in an industry that created a positive impact on the environment, but had struggled to find meaningful work.  She has been an activist for animal rights and is a keen environmentalist.

Through the Sustainable Sunderland programme, SES worked with Pam to produce a business plan and develop a marketing strategy to promote the business successfully.  Networking opportunities were identified, and funding opportunities sourced.  The business was started with the help of the NEA (New Enterprise Allowance), a DWP scheme offering an allowance to entrepreneurs in their first 26 weeks of trading.  Pam has continued to receive mentoring support and advice from SES and has developed extensive networks through Communities Living Sustainably

Pamela successfully started up her first business, Harmony Events, before beginning Vegan Harmony, a project that became a partnership with her sister.  Dirty Vegans is operated from a website selling luxury handmade vegan gifts, vegan soaps, bath and shower treats.

The Dirty Vegans ship to all areas of the globe meaning customers from all over the world can indulge in 100% Vegan, 100% cruelty free bath products.

The Dirty Vegans are against animal testing and no animal derived products are used in any of their products.  This means every product they stock is vegan and vegetarian friendly.

“When I first came to SES, I was introduced to my business advisor, Chris Walker.  I had no idea that we would still be working together nearly three years later!  Through the Sustainable Sunderland programme, I have received more help, support and advice than I would have thought possible.  From helping me with my business plan, to support with marketing, and even producing invoices and letterheads, the support that I have received has been invaluable.  I would recommend the service to anybody who cares about their local environment and would like to start up in business.  It hasn’t always been easy, but knowing that the support is always there is fantastic.”

The Dirty Vegans logo











Paul March’s work







Paul March – SJEE Joinery

Paul lives in Hendon, Sunderland and has always been interested in building and creating things.  He enjoyed woodwork from an early age and is keen to develop his skills from a hobby to a business.

Paul hadn’t ran his own business before, but he believed that the time was right to get the idea going in 2016.

With the assistance of SES and the Sustainable Sunderland programme, Paul began trading in 2015 as a sole trader, owner of his own business, SJEE Joinery (the initials of his four children).

The development of the business and the idea has come through Paul’s hobby and experience of woodworking and crafting.   The nature of his business is wood turning and upcycling; he sources wood from factories, and finds MDF, driftwood and palettes that can be used to create the designs.  Paul had struggled to find a suitable opportunity to take his abilities into the commercial environment, generating a sustainable income and providing the flexibility to support his family needs.

The majority of the work is designed and produced using Paul’s own tools such as scroll-saws on wood and MDF often reclaimed or up-cycled.

“I knew that when I approached Sustainable Sunderland I had the practical ability to run the business.  What’s been great is being able to get in touch with my advisor at SES, Chris, for everything that I’m not too sure about.  He’s helped me to write the business plan, and continues to help me with everything from marketing to budgeting.”

Paul can be contacted by telephone 07752690584 or by personal email mudrick@lineone.net



Gilda Castrogiovanni – Phototale




Gilda Castrogiovanni, a 42 year old mother of two from Millfield, was born in Naples, Italy, and left school at 19.  She finished her diploma in teaching before enrolling on a training course in Interior Design, and became a teacher before leaving to live around Lake Garda.  She began working towards a degree in Fine Art after moving to Sunderland in 2007, and whilst at University studying fine art, the business owner Gilda Castrogiovanni specialised in:

·         Digital photographs

·         Digital Video

·         Drawing/sketching

·         General Art

·         Ceramics and glasswork

·         Design and photography

With the assistance of SES and the Sustainable Sunderland programme, Gilda began trading in June 2015 as a sole trader, owner of her own business, Phototale.

Phototale provides beautiful photographs of loved ones, relatives and individual prints focused on the beauty of fairy-tale and the owner’s own artistic interpretation.  Gilda offers customers picture perfect photo books, prints and photographs, as well as local photo shoots for weddings and other events.



Ken Meade – ePat Solutions

Ken Meade joined the Sustainable Sunderland programme in 2015, whilst volunteering for local charities. Ken had considerable experience in the software development field, but was looking for a change of direction after being out of work.  He developed an interest in Portable Appliance Testing (PAT) and had the aim of engaging in the process of automating and computerising the work flow after becoming self-employed, offering a more efficient and community-minded service than competitors.

The business aims to provide a complete solution, helping duty holders and responsible people to meet and fulfil their legal obligations under the law and to ensure any duty of care is met regarding safety with electrical items.

We aim to do more than just stick pass stickers on for a low cost (as some firms do) – we aim to educate, inform, support as well as test the equipment and to help the clients with their record keeping and required duties.”

“Whilst volunteering for a local charity a suggestion was made that Portable appliance testing may be suitable for me, plus the charity had a need for testing of the great many donations they had stockpiled over time.

PAT testing was something I had come across a long time ago (around the fall of the Berlin wall) but I was involved in a different field at that time.

With help from Sustainable Sunderland and a lot of hard work the company was formed.

It has been tough, in the initial stages we had no income but we have persevered and are going from strength to strength.”

Ken can be contacted by telephone 01915678684 or by personal email kenmeade123@btinternet.com

Voluntary and Community Action Sunderland (VCAS)

VCAS is a mainstream infrastructure organisation providing support, information and guidance for the voluntary and community sector in Sunderland.  Energy efficiency and climate change are important issues for voluntary and community sector organisations.

VCAS has a 43 year track record of engaging and supporting voluntary organisations within the City of Sunderland and was chosen to deliver the ‘Greener Sector’ element of the Sustainable Sunderland programme. There were several key areas VCAS were responsible for was the creation of a community buildings network, supporting the members of the network, WARPIT, training and dissemination of information.

WARPIT has been a great asset to both the programme and the broader sector. The British Gas Energy Smart monitors were also a great way for participating organisations to monitor their energy use in real time and make adjustments to make savings. Greener Sector news, the monthly sustainability newsletter, was also a great way to get relevant information to eligible organisations. Funding workshops supporting organisations with funding streams such as LEAF, SITA Trust and Big Lottery were also well attended


Support around environmental sustainability in its own right is not enough.  VCS Organisations need to have strong governance and be financially sustainable to allow them to concentrate on environmental issues.  Also in the current financial climate other pressures dictate where funding bids are being concentrated, for example keeping a building open, paying staff and raising money for project work.  Environmental sustainability and green issues slip down the order of importance.  In relation to energy saving measures, most large scale projects such as solar, wind, thermo are expensive and have a long return on investment making them unaffordable to most VCS organisations.

There is an understanding that the 10 principals of One Planet Living are important, ethical and in many cases fit along with the objects of most non-profit organisations in the target area, however in the current climate they are not a priority


Evaluating the programme

During its first year, Sustainable Sunderland commissioned Leeds Beckett University (LBU) to conduct an overall, main, programme evaluation.  The Theory of Change approach was explored with several workshops being held to identify the link between planned activity and the programme outcomes.  The table outlining the process for gathering data is attached as Appendix 5.

In order to construct Sustainable Sunderland’s Theory of Change, facilitated discussions were held with partners during the first year.  LBU researchers, worked with the partners to “‘co-construct’ the theory of change for the initiative” [Green, J and Tones K (2010) ‘Health promotion. Planning and strategies, London, Sage referenced in Sustainable Sunderland Evaluation Synthesis, 2016].

A secondary evaluation was established to help identify more detailed views and awareness within the local communities in the four wards.  It also had the aim of providing a legacy of a number of local people with training and experience in conducting social research.  This work is still being completed, and a report will be provided by 20th October 2016.  It needs to be noted that it was not possible to recruit the target number of ten local people to act as evaluators.  In the end, four people came forward to take part in the research.

Leeds Beckett University

Sustainable Sunderland Theory of Change

Appendix 6 shows the Sustainable Sunderland theory of change, or logic model.  The evaluators found that there was ‘some scepticism and reservation over whether the programmes … would be fully achieved within the timeframe’.  The problem of defining the outcomes clearly did have a particular effect on the volunteering aspect of the programme, as highlighted earlier in this report.


Community perspectives on Sustainable Sunderland

Focus groups of beneficiaries were held at the ‘12 – 18 month point of the programme’.  It was clear that energy saving advice was really appreciated:

“He showed us about the, it’s like I say, my controls on my boiler and things like that and my settings and how to put timers on and things like that, because I didn’t have a clue how to go on with them at all, So, and my bills have come down.” (FG1, P4)

Support by intervening with, or switching, providers was also a positive for the programme:

“She took my bills away and everything and I got, these people, (names delivery partner) they came along, two ladies, and they said … oh, well, you’re certainly taking precautions against the cold. I said but I can’t get my bill down from being £400 in debt. I said no matter how much, and I said now, I’m £108, and I said I’m afraid when I’m gonna end up having to pay. So she said oh, so they took all my stuff away and they were marvellous, absolutely marvellous….. Ultimately what happened to me. My £400 debt gone and I don’t have to pay anymore now than £64… I was delighted.” (FG2, P1)

Beneficiaries also received advice on how to reduce their energy costs and understanding the range of tariffs:

P1: But then they start talking back at you about kilowatt hours and this, that and the other, so the fire…P4: I haven’t got a clue.P2: Well, exactly. P1: A kilowatt hour for the fire is totally different to a kilowatt hour for a boiler, and this, that, but why is everybody charged different tariffs? We’ll (sic) all consumers. (FG3)

There were concerns about the impact of not being warm on the health of beneficiaries:

I had to move because of the heating factor and the bills I was getting. That’s why I moved into a little cottage. And so it’s better to maintain that, I can, you know, ‘cause I’m only, I only use one, sit in one room, I’m by myself, and I just try to keep that one room really basically warm. I’ve turned radiators off everywhere else. I’m just, you’re frightened…You’re frightened to use it. And I sit, and I’m, I’m, I suffer very badly with different ailments and that, like, but circulation’s terrible and I get cold, and I sit and I’m blue before I put the heating on. You know, you’re scared. (FG3, P4)

The evaluators found that there was some cynicism about the reality, and causes, of climate change:

“how long do they think that climate change is, is it really happening? You know, ‘cause when you go back to the 30s and 40s with all the smoke and the coal fires and stuff like that, now they’ve gone away, Sunderland’s been a smokeless zone for donkeys years so that, and they’re trying to say the climate’s still getting worse. Is it really because of that, or is it really just a natural change, you know?” (FG3, P3

A number of beneficiaries expressed a strong degree of powerlessness about the situation:

P1 I don’t think the government’s doing enough to address the energy companies themselves because to me, it’s a big word, but they’re profiteering (…) the cost of energy, I mean, it’s coming down what they pay at wholesale and yet, they’re not passing it on. And they’ve been told to pass it on and they’re not doing it” (FG3, P1)

P4: It’s very frustrating because we are really care about house. We pay our rent every week, never later…. We don’t have any benefits, so it’s, you know, we pay straight away from our account and we haven’t asked about anything else, just please do something about the heating. P2: They won’t, they won’t. P3: I pay full rent right, now all I live on is my army pension, ‘cause I done 22 years in the army, right, and they just rip it off you, council tax, full, full whack. And you’ve got (inaudible), don’t want to go there…. (FG2)


Delivery partners’ reflections

The evaluators conducted telephone interviews with partners at the start of the final year.  The interviews were synthesised into a final report which drew on the work done over the preceding three years.

On a general level, they found that there were concerned that there wasn’t a strong commitment to environmental issues amongst all of the partners.  In addition, there was a concern about the ‘collegiate’ style of leadership and felt that there needed to be stronger strategic direction.  There was a feeling that the Sustainable Sunderland brand was gaining some recognition, but it was felt that many beneficiaries identified more strongly with the particular partner that supported them than they did with the programme.

Notwithstanding this, there was ‘little doubt that the programme had achieved a great deal of successes and had met the majority of its milestones and agreed outcomes’.


Evaluation learning points

The following points were identified as lessons for future programmes:

  • Clarity – clearly defined roles for all of the partners with consequences for non-delivery;
  • Brand – a diverse partnership programme, such as Sustainable Sunderland, needs a stronger approach to marketing and PR;
  • Language and communication – linked to branding, there needs to be clear language and a communication strategy that promotes the programme, with clear messages about the benefits of behaviour change in the short and long term;
  • Monitoring and evaluation – being clear at about data collection and how it will be used is essential and evaluating longitudinal change is ‘challenging’ but research designs should include this ‘where funding is available’.



Sustainable Sunderland’s CLS programme is a complex project and has been very successful in achieving its aims.  The work supported by the Big Lottery Fund has laid the foundation for the city to build a major city-wide partnership to being about behaviour change to promote climate resilience and take up the opportunities offered by climate change.

In such a major project, there are bound to be problems.  However, despite initial concerns, members of the partnership can reflect positively on the work that they’ve done.  They have created a new force for climate change, and carbon reduction, work in Sunderland.

The plans for linking the work of the Carbon Management Group with the Sustainable Sunderland partnership will help Sunderland to meet a number of its carbon reduction obligations.  As ever when a programme comes to an end, there is no certainty of resources to continue the work of the partnership.  Throughout discussions of the future, partners have been clear that they didn’t want to create a new structure.  This means that partners will continue to meet informally over the next few years.

The Communities Living Sustainably was a unique opportunity.  Obtaining the investment needed for such a diversity of partners may not be possible.  However, it should be possible to identify smaller scale projects that will be able to build on the trust relationships that partners have developed over the last four years.



Sustainable Sunderland would not have achieved anything without support from a range of organisations in addition to its partners.

There would not have been a programme without the support of, James Garland from Sunderland City Council.  He ensured that the proposals were pulled together coherently, and supported project delivery from the outset.


Big Lottery Fund Grant Officers

Sustainable Sunderland’s partners wish to thank the Big Lottery Fund for their support and, specifically, the Grants Officers who have provided guidance and advice throughout the development and delivery of the programme.  Namely:

·         Kemar Walford

·         Andrew Stinson

·         James Lias

·         Helen Kelly

·         Ceri McGhee


CLS Learning Partnership

The Communities Living Sustainably was supported by a Learning Partnership led by Groundwork UK.  The other organisations involved in the Learning Partnership were:

·         The Building Research Establishment (BRE)

·         The Energy Saving Trust (EST)

·         The Federation of City Farms and Community Gardens (FCFCG)

·         The New Economics Foundation (NEF)

Between them, they organised workshops on a range of topics, including community energy, capturing behaviour change, growing and green space and, which tool to use for evaluating health and wellbeing outcomes.  The full range of materials are available for study on the internet: http://www.communitieslivingsustainably.org.uk/about/learning-reports/.


CLS Enablers

Additional resources were used to support bids in development and assist the successful partnerships to deliver their outcomes.  ‘Enablers’ assisted groups in working through the Community Assessment Tool.  They were a link between the twelve projects and the Learning Partnership.  The EST provided Sustainable Sunderland’s Enabler: initially, Lance Saxby, and his successor, Jim Cardy.  Their support was very much appreciated.

There was additional ‘test and stretch’ support provided through the Learning Partnership which helped Sustainable Sunderland to tackle key issues and identify ways of moving forward after the end of the programme.  This was provided by Andrew Gibson of Business Services Leeds through the NEF.


Evaluation consultants

Two evaluation processes were contracted by SBMEN:

The main evaluation process was conducted by Leeds Beckett University, led by Dr James Woodall assisted by a number of colleagues, particularly Susan Coan.

The additional, community based, evaluation was conducted by a local consultant, Chris Ford Associates with support from the following local people:

·         Emma Robson

·         Marie Erskine

·         Robert Welsh

·         Ludmila Alves Bragança


Research Volunteers

The following people supported Sustainable Sunderland by conducting research into issues relating to the programme’s success

·         Petar Ilievski – developing the marketing approach

·         Charles Marenga – questionnaire distribution and analysis

·         Anna Heyman – detailed questionnaire analysis

·         Gift Avwomakpa – researching the views of small businesses

·         Chidiebere Kalu – questionnaire distribution and analysis on attitudes towards climate change

·         Emma Robson



Appendix 1

Sustainable Sunderland’s originating partners
Name of Party Key Contact Address
Sunderland Black and Minority Ethnic Network Limited (lead Partner) Padma Rao 30 Tatham Street, Sunderland, SR1 2QD.
Age UK Sunderland Alan Patchett The Bradbury Centre, Stockton Road, Sunderland
Gentoo Group Limited Nichola Hesselwood Emperor House, 2 Emperor Way, Doxford International Business Park, Sunderland, SR3 3XR
Groundwork Stephen Armstrong 6 Norfolk Street, Sunderland, SR1 1EA
International Community Organisation of Sunderland Michal Chantkowski, Daniel Krzyszczak Arrow Business Centre, 14 Foyle Street, Sunderland, SR1 1LE
KNW Partnership Limited Ross Armstrong Studio 3, Benfield Business Park, Benfield Road, Newcastle upon Tyne, NE6 4NQ
SES Mark Heskett Saddington The Coop Centre, Whitehouse Road, Hendon, Sunderland, SR2 8AH
Sunderland City Council Andrew Perkin and James Garland Office of the Chief Executive, Civic Centre, Sunderland, SR2 7DN
VCAS Gillian McDonough 21 Frederick Street, Sunderland, SR1 1LT.
Supporting organisation
EDF Energy Emma Shearer Endeavour House, Doxford International Business Park, Sunderland, SR3 3XL


Appendix 2


One Planet Living Themes
Zero carbon Making buildings more energy efficient and delivering all energy with renewable technologies
Zero waste Reducing waste, reusing where possible, and ultimately sending zero waste to landfill
Sustainable transport Encouraging low carbon modes of transport to reduce emissions, reducing the need to travel
Sustainable materials Using sustainable and healthy products, such as those with low embodied energy, sourced locally, made from renewable or waste resources
Local and sustainable food Choosing low impact, local, seasonal and organic diets and reducing food waste
Sustainable water Using water more efficiently I buildings and in the products we buy; tackling local flooding and water course pollution
Land use and wildlife Protecting and restoring existing biodiversity and natural habitats through appropriate land use and integration into the built environment
Culture and heritage Reviving local identity and wisdom; supporting and participating in the arts
Equity and local economy Creating bioregional economies that support fair employment, inclusive communities and international fair trade
Health and happiness Encouraging active, sociable, meaningful lives to promote good health and well being




Appendix 3


Programme Outcomes and Output Indicators

Outcome 1

An increased awareness and understanding of climate change and temperature variations amongst residents, community groups and businesses lead to actions being developed that promote behaviour change and to minimise the impact of climate change on people in Hendon, Millfield, Pallion and Southwick

1.      1000 people have taken part in volunteer led work and who have considered behaviour change
2.      1000 people, groups, businesses etc. have benefited from the info, advice and support provided to change behaviours. [Will be assessed by initial baseline study
3.      60 volunteers trained in energy awareness
Outcome 2

There is a reduction in the impact of climate change and temperature variations on residents lives and their fuel and heating bills, because of changed behaviour and the increased use of energy efficiency measures

4.      50% of Residents reporting that their behaviour has changed as a result of the programme
5.      500 people have saved money from changing behaviour or improving fuel efficiency
Outcome 3

People in the local area make use of the opportunities for new businesses and jobs that arrive from the impact of climate change and temperature variations

6.      35 new businesses started
7.      100 people taking part in business development sessions
8.      200 people taking part in energy efficiency sessions
Outcome 4

An increased understanding of “one planet living”, supporting changes in behaviour that helps residents, business and community organisations to save money and mitigate the impact of climate change and temperature variations.

9.      250 BME residents or groups taking part in training sessions on “one planet living”
10.  750 residents or groups taking part in training sessions on “one planet living”


Appendix 4


Data / Outcome Indicators and the outputs delivered

















Appendix 5


An overview of data gathering and analysis


Aim of data gathering Approach by which data were obtained Number of participants Analytical strategy
To develop Sustainable Sunderland’s Theory of Change Two workshops with strategic partners plus analysis of existing documentation. Workshop 1: Ten partners and stakeholders (representing 6 partner agencies)


Workshop 2: Fourteen partners and stakeholders (representing ten partner agencies)

Facilitated by a member of the evaluation team, a discussion and preliminary ‘map’ was designed of the preconditions required to bring about the long-term goal of the Sustainable Sunderland Programme.  Workshop discussions were analysed thematically and emergent themes used to inform the ‘map’.
To explore community perspectives on the Sustainable Sunderland programme In Autumn 2014, all Sustainable Sunderland partners were invited to recruit community members to participate in a focus group discussion with two members of the evaluation team.  For a myriad of reasons, not all delivery partners were able to support this activity; however, four partners were able to recruit individuals that had engaged with their services. Four focus groups were therefore conducted with 22 community residents living in Hendon, Millfield, Pallion and Southwick. Discussions were audio recorded and later transcribed.  These transcripts were analysed thematically, following standard guidance in the literature and cross-cutting themes across the data were identified.
To revisit the views of the programme steering group toward the end of the funding period, focussing particularly on achievements, successes and challenges of the programme.


All steering group members were contacted and invited to discuss their views and perspectives on the programme. Telephone interviews with seven strategic partners.



Appendix 6


Sustainable Sunderland’s Theory of Change Logic Model




















[1] The concept of One Planet Living was developed by Bioregional and the World Wildlife Fund.  For more information go to: http://oneplanetliving.com/index.html

[2] For more information, please go to: https://www.permaculture.org.uk/